CONVERGENT LASERS is widely recognized as having the best Customer Service in the laser business. This reputation comes from many years of consistent World Class support and service to our customers. Placing service staff close to the users has always been a priority. Our highly trained technicians are located in key geographical areas to ensure that we are never far from the customer. All technicians are linked by cell phone and e-mail so they can communicate and solve problems quickly with minimal downtime. If our in-house technical support team cannot troubleshoot and walk you through the repair, a service technician will be dispatched to your site, typically within 24 hours.

Our Service Department at CONVERGENT LASERS is always here to help in preventing emergencies, working with customers to educate them on the importance of preventative maintenance procedures, maintaining critical spare parts/maintenance kits, inventory of consumable items, and training operators and maintenance personnel.

Parts Availability - With inventory running into the millions of dollars, we have the part you need on the shelf and ready to ship. Contact our Parts Department at 1-800-722-1133. Parts are available for the following:

Technical Support - Our experienced technical support staff are ready to help you by telephone with any laser related problem. We can fault find with you down to component level and have your laser running again in minimal time. Contact us at 1-800-722-1133

User Training - Training programs are designed for hands-on knowledge to maximize laser performance. Courses are offered for one or two-week periods at the user site or at CONVERGENT LASERS. For more information, contact our Training Department at
1-800-722-1133. Courses offered include: