CONVERGENT LASERS has been manufacturing and servicing lasers and systems since 1966. Since the beginning we have been committed to offering quality customer support and service for all your laser requirements. As part of this commitment, we offer several levels of support to maintain and improve the capabilities of your laser throughout the operational life. Our highly trained field service engineers are available 24/7 to offer you advice on the most efficient and cost-effective solutions.
We take pride in offering our customers the following quality customer support services:
Technical Support – CONVERGENT LASERS offers free phone technical support for old and new products. We are staffed with highly trained and experienced service engineers to answer all your questions.
On Site Service – CONVERGENT LASERS certify parts and factory-trained service personnel provide the expertise to quickly resolve your system problems and get your system back in production with minimal down time.
PM Service Contracts – Are a key to help ensure maximum performance and productivity. Our preventative maintenance service contracts are custom designed for each situation to optimize performance and minimize unscheduled down time.
Retrofits – CONVERGENT LASERS offers a range of retrofits that eliminate obsolete components in your lasers, not only lengthening useful life but often improving reliability and range of operation.
Training – CONVERGENT LASERS field service group provides operation and maintenance training classes at customer’s plants or in our Chicopee, MA facility. Whether the system is old or new, our in-depth programs arm you with the tools customers need to maintain their lasers.
Spares Parts - CONVERGENT LASERS has a complete inventory of consumables and replacement parts for all current production lasers and many of the lasers produced in the past. Our goal is to provide you with everything you need to maintain your equipment at affordable prices.
For further information on services offered email us at